Petland Jacksonville, Florida
Our Commitment to Transparency & Responsible Pet Care
Choosing a puppy starts with knowing more. Explore how we select breeders, care for puppies, and help Jacksonville families prepare for the responsibilities of pet parenthood.
Get to know your pet store
Clear information. Thoughtful beginnings.
Locally owned and operated since October 2012, Petland Jacksonville gives families a hands-on place to learn about pets. Our trained Pet Counselors answer questions and help you consider how a puppy’s needs fit your home and lifestyle.
Discover our company and our puppy-care program. For broader Petland background, explore Why Choose Petland.
Where our puppies begin
Breeder relationships built around care
Petland Jacksonville partners with carefully screened, licensed breeders who follow established animal-care and responsible breeding standards. Our published sourcing information describes visits to breeder facilities and attention to the well-being of puppies and their parents.
- Trusted licensed breeders and screened sources
- Attention to socialization, exercise, and veterinary care
- Breeder visits by owners, managers, and Pet Counselors
- Work with breeders to encourage more OFA and genetic testing
Read our breeder sourcing standards and sourcing FAQs. Petland’s national Our Breeders page offers additional context.
The care behind each day
Veterinary oversight and everyday attention
Veterinary examinations
Our consulting veterinarians examine new arrivals, provide preventive care, and oversee in-store healthcare protocols. Puppies also receive a complimentary follow-up veterinary visit with their new family.
Daily care routines
Our puppy program includes high-quality food, daily weighing, regular temperature checks, grooming, exercise, and socialization with adults and children.
Information for homecoming
Our team reviews each pet’s health records before take-home. Published puppy benefits include a health certificate and up-to-date vaccinations, and our FAQ explains microchipping and registration.
Learn more about our local care practices and the national Petland Cares program.
Support after homecoming
A resource for your next chapter together
Our team’s commitment continues after your pet goes home, with guidance on training, nutrition, health, and care. For health and happiness related claims, our dedicated Support Team provides a clear place to ask for assistance.
- Education from trained Pet Counselors
- Help understanding your pet’s daily needs
- A dedicated route for health-related claims
Contact the Support Team. In an emergency, contact a local veterinarian as soon as possible.
For more about Petland’s approach to connecting pets and families, visit Where Families Find Their Pets.
Resources for puppy owners
Keep learning before and after puppy day
A resource to help you prepare for your new companion.
PlanningPetland Puppy Financing OptionsExplore the store’s guide to financing a puppy.
Health educationUnderstanding Puppy Health ScreeningLearn about health testing and how it differs from pedigree information.
Puppy careBuying a Puppy: Petland StandardsRead more about Petland’s approach to puppy standards.
Health screeningOFA Certification: Why It MattersExplore OFA screening and questions prospective pet parents can ask.
Breeder educationCanine Care CertifiedLearn about this program and responsible breeder selection.
Frequently asked questions
Know more before you choose
Where do Petland Jacksonville puppies come from?
We work with carefully screened licensed breeders. Our sourcing information describes breeder visits and attention to socialization, veterinary care, and exercise. Read our breeder information.
Are puppies checked by a veterinarian?
Yes. Puppies are veterinarian checked before arriving and while in our care. Consulting veterinarians examine new arrivals and oversee healthcare protocols. A complimentary follow-up veterinary visit is also available. Learn about veterinary care.
Can I review my puppy’s health information?
Our team reviews each pet’s health records with you before take-home. Our published benefits include a health certificate and up-to-date vaccinations. See our puppy program and benefits.
Will my puppy be microchipped?
Yes. Our FAQ states that all puppies are microchipped before purchase and that the microchip is registered to the new owner when the puppy goes home. Read the microchip FAQ.
Does registration guarantee a puppy’s health?
No. Our FAQ explains that registration documents a purebred puppy’s ancestry; it does not mean the puppy will be healthier than an unregistered dog. Learn about puppy registration.
Who can help with a health-related claim?
Our Support Team handles health and happiness related claims. If your pet has an emergency, contact a local veterinarian as soon as possible.
Does Petland Jacksonville offer financing?
Yes. Visit our financing page for current payment options and application details. Review the provider’s requirements and full terms before applying.
Come with your questions
Meet the puppies. Get to know the care.
Spend time with our animals and speak with the team about breeder sourcing, care routines, health records, and preparing your home. We’re here to help you make an informed choice.
